![]() The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item, alternatively you can request instead of a refund to have it exchanged for store credit. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We cannot accept returns on sealed product that has been opened. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. To start a return, you can contact us at Please note that returns will need to be sent to the following address:ĭice Saloon Singles, 88 London Road, Brighton, East Sussex, BN1 4JF You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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